Have an emergency or need help with a time-sensitive issue?
Purchase a support token and we’ll help you get back on track.
Here are some examples of how members have used support tokens this year:
- Troubleshooted a conflict with a theme or plugin
- Applied a gettext filter to change the messaging in various areas of Event Espresso
- Changed the styling on single event pages using CSS
- Configured add-ons for Event Espresso
Do you have a request that is similar to those described above?
Purchase a support token and we’ll respond during business hours to get your problem solved quickly.
A support token will prioritize your problem and provide you with 30 minutes of online help with a team member. Need additional time? Just purchase additional support tokens as needed.
Support tokens are for priority services for Event Espresso and its add-ons. They cannot be used for custom coding or custom development. Need these services? Check with an Event Espresso professional.
Restrictions:
If unused, a support token purchase can be applied to extending the expiration date of your support license(s) by the equivalent renewal rate; contact our sales team for more information.
A support token can be used for priority support for a single incident.
A support token purchase expires after 12 months or when your account expires.